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Implementing ITSM

Produced in partnership with ITIL author Randy Steinberg, this advanced course presents a proven, real-world approach to transforming your ITSM organisation. The course includes techniques and strategies to support the experience ITSM practitioner. Study online at your own pace 90 or 150 days online access Includes video lessons and access to a library of downloadable resources and templates Learn how to put IT service management to work in your organisation Study online at your own pace 90 or 150 days online access Fully accredited Includes videos, quizzes, exercises, study guides and official syllabus and sample exams Tutor support available via email
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