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FEATURED PRODUCTS

ITIL4 Foundation Training + Exam

This introductory course is suitable for delegates who are new to ITIL and those with ITIL experience looking to achieve a globally recognised certificate.
Foundation certification is a pre-requisite for intermediate level ITIL training.

Get ITIL Foundation qualified online at your own pace
30 or 60 days online access
Fully accredited
Includes videos, quizzes, exercises, study guides and official syllabus and sample exams
Tutor support available via email
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Sales price: $593.62
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Description

ITILV4 Foundation Certification Training

This course prepares you to sit the ITIL Foundation Exam. Please note, this course now includes the exam voucher 

Course Contents

  • Easy to absorb lessons covering ITIL terminology, structure, concepts and processes
  • Includes video tutorials, study guides and quizzes
  • Study duration: 18 hours

Modules in this training

  • Module 1: Key Concepts of Service Management
  • Module 2: The Guiding Principles of ITIL
  • Module 3: Service Management and Value
  • Module 4: ITIL Practices Introduction
  • Module 5: ITIL Practices Deep Dive
  • Module 6: Course Recap and Exam Preparation

Pre-requisites

  • This course does not require any existing knowledge of the ITIL framework
  • There are no mandatory pre-requisites for the exam

Exam details

  • Exam duration: 60 minutes
  • Exam format: closed book, multiple choice
  • Exam delivery: online, webcam proctored.
  • Exam pass mark: 65% (26/40 questions)
  • Exam language: extra time is available for non-native English speakers.
  • Exam value: 2 ITIL credits
  • Exam voucher can be purchased when needed at a cost of $249
  • Exams must be ordered and accessed within 6 months of purchase 

 

Copyright statements

ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.

PRINCE2® s a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.

OBASHI® is a Registered Trade Mark in the United Kingdom and other countries

BRMP® is a registered trade mark of Business Relationship Management Institute

OBASHI® is a registered trademark of OBASHI Ltd. All rights reserved.
 
COBIT® is a trademark of ISACA® registered in the United States and other countries.

The International Organization for Standardization (ISO) is a non-governmental organization which is a network of the national standards institutes of 156 countries. ISO is the owner of the ISO/IEC 20000 standard.

ITIL, COBIT, RESILIA and ISO Courses are provided by IT Training Zone Ltd, an ATO of AXELOS.  The BRMP and OBASHI courses on this page are offered by IT Training Zone Ltd an ATO of The APM Group Ltd.

All other accredited course material is provided through Accredited Training Organisations (ATO) registered with the relevant accreditation authority. For further details please contact Helix Learning direct