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Planning Protection and Optimisation The Capability stream is targeted at delegates who will carry out ITIL processes on a day to day basis. The Planning, Protection and Optimisation course covers principles and processes that allow delegates to design and operate services that will align with business needs including availability and capacity requirements. Study online at your own pace 90 or 150 days online access Fully accredited Includes videos, quizzes, exercises, study guides and official syllabus and sample exams Tutor support available via email